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2.5-star hotel Pet friendly

Baldwin Inn & Suites, SureStay Collection by Best Western

21 Baldwin Street, West Springfield, MA
3.8
Good 252 guest reviews
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2 Queen Beds Work Desk Lounge Chair Microwave and Refrigerator WiFi Continental Breakfast

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2 Queen Beds Larger Room Full Kitchen Living Area Sofa Bed Work Desk Continental Breakfast

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Suite 1 King Bed 1 Bedroom Full Kitchen Living Area Sofa Bed Work Desk Continental Breakfast

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1 King Bed Work Desk Lounge Chair Microwave and Refrigerator WiFi Continental Breakfast

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1 Bedroom Suite King Bed Sofa Living Area Kitchen

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Where you'll be in West Springfield, MA

21 Baldwin Street, West Springfield, MA

Nearby

Eastern States Exposition
0.2 mi
Big E (Eastern States Exposition)
0.2 mi
Storrowton Village Museum Libr
0.2 mi
Josiah Day House
1.4 mi
Springfield Amtrak
2.4 mi
Mass Mutual Center
2.6 mi
Quadrangle
2.7 mi

What's included

All 36 amenities

Parking & Transport

  • Uncovered parking
  • Free RV, bus, truck parking
  • Free self parking

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Stair-free path to entrance
  • No accessible shuttle
  • Visual alarms in hallways
  • No elevators

Food & Drink

  • Vending machine
  • Free continental breakfast
  • Free breakfast

Property Services

  • Television in common areas
  • Change of towels (on request)
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • Water dispenser
  • 24-hour front desk
  • Housekeeping on request
  • Professional property host/manager
  • LGBTQIA+ friendly

Internet

  • Free WiFi

Policies

  • Smoke-free property

Pets

  • Maximum number of pets per room 2
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Family

  • No cribs (infant beds) available
  • No rollaway/extra beds available

Property details

Check-in3:00 PM - anytime
Check-out11:00 AM
About Baldwin Inn & Suites, SureStay Collection by Best Western

Baldwin Inn & Suites, SureStay Collection by Best Western is a 2.5-star hotel in West Springfield, Massachusetts. The property provides complimentary breakfast, free on-site parking, and pet-friendly accommodations. Front desk service is available 24 hours daily, and all rooms are non-smoking.

The hotel sits in the business district near major attractions. Eastern States Exposition, commonly known as the Big E, is within walking distance, as is Storrowton Village Museum. MassMutual Center lies 1.8 miles away, and MGM Springfield is 1.9 miles from the property.

This location works well for visitors attending events at the Big E or MassMutual Center, as well as those exploring the Springfield area and its surrounding communities.

Guest rating breakdown
Cleanliness 3.9
Comfort 4.4
Service 4.2
Condition 3.6
Amenities 3.5
Fees and extras
  • Pet fee: USD 25 per pet, per stay (maximum USD 50 per stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Tax ID - C0008033250
  • This property accepts credit cards, debit cards, and cash
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Pet policy
  • Pets may be accepted. Please contact the hotel for full details.
Know before you go
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

Frequently asked questions

What are the check-in and check-out times?
Check-in starts at 3:00 PM - anytime. Check-out is by 11:00 AM.
Are taxes and fees included in the price?
Yes. Every total shown includes taxes and fees, and we never add a booking fee. Resort fees, where a hotel charges them, are collected at the property.
Is Baldwin Inn & Suites, SureStay Collection by Best Western pet-friendly?
Yes — this property accepts pets. Charges and restrictions vary, so check the pet policy under Property details or call us before you book.

Something else? Call us any time on +1 (833) 311-3855 .

Rooms from $163/night

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