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2.5-star hotel Pet friendly

Quality Inn West Springfield

1150 Riverdale St, West Springfield, MA
3.6
Good 1,018 guest reviews
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1 Queen Bed (1 of 13)
1 Queen Bed (2 of 13)
1 Queen Bed (3 of 13)
1 Queen Bed (4 of 13)
1 Queen Bed (5 of 13)
1 Queen Bed (6 of 13)
1 Queen Bed (7 of 13)
1 Queen Bed (8 of 13)
1 Queen Bed (9 of 13)
1 Queen Bed (10 of 13)
1 Queen Bed (11 of 13)
1 Queen Bed (12 of 13)
1 Queen Bed (13 of 13)
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1 Queen Bed

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2 Double Beds (1 of 2)
2 Double Beds (2 of 2)
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2 Double Beds

double
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2 Queen Beds (1 of 13)
2 Queen Beds (2 of 13)
2 Queen Beds (3 of 13)
2 Queen Beds (4 of 13)
2 Queen Beds (5 of 13)
2 Queen Beds (6 of 13)
2 Queen Beds (7 of 13)
2 Queen Beds (8 of 13)
2 Queen Beds (9 of 13)
2 Queen Beds (10 of 13)
2 Queen Beds (11 of 13)
2 Queen Beds (12 of 13)
2 Queen Beds (13 of 13)
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2 Queen Beds

queen
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1 King Bed (1 of 11)
1 King Bed (2 of 11)
1 King Bed (3 of 11)
1 King Bed (4 of 11)
1 King Bed (5 of 11)
1 King Bed (6 of 11)
1 King Bed (7 of 11)
1 King Bed (8 of 11)
1 King Bed (9 of 11)
1 King Bed (10 of 11)
1 King Bed (11 of 11)
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1 King Bed

king
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Standard Room, King or Two Doubles (1 of 2)
Standard Room, King or Two Doubles (2 of 2)
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Standard Room, King or Two Doubles

double
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Where you'll be in West Springfield, MA

1150 Riverdale St, West Springfield, MA

Nearby

Josiah Day House
3.1 mi
Springfield Amtrak
4.2 mi
Quadrangle
4.4 mi
Chicopee Falls Dam
4.6 mi
Big E (Eastern States Exposition)
4.6 mi
Storrowton Village Museum Libr
4.6 mi
Eastern States Exposition
4.6 mi

What's included

All 51 amenities

Property Services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Laundry facilities
  • Television in common areas
  • Free newspapers in lobby
  • Express check-out
  • Coin laundry on site
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Professional property host/manager

Parking & Transport

  • Free RV, bus, truck parking
  • Free self parking

Business

  • Number of meeting rooms - 3
  • Conference space size (meters) - 56
  • Banquet hall
  • Business center
  • Conference space
  • Computer station
  • Conference space size (feet) - 600
  • 24-hour business center

Internet

  • Free WiFi

Accessibility

  • Assistive listening devices available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Food & Drink

  • Free buffet breakfast
  • Free breakfast
  • Vending machine
  • Number of restaurants - 1

Things to Do

  • Fitness facilities
  • Terrace

Pool & Spa

  • Pool hoist on site
  • Outdoor seasonal pool

Policies

  • Smoke-free property

Pets

  • Maximum number of pets per room 2
  • Only dogs and cats are allowed
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Property details

Check-in3:00 PM - anytime
Check-out11:00 AM
About Quality Inn West Springfield

Quality Inn West Springfield is a 2.5-star hotel located in the heart of West Springfield, Massachusetts. The property is part of the Quality Inns chain and offers straightforward accommodations for both leisure and business travelers.

The hotel provides a complimentary breakfast each morning, along with a business center and conference room for work-related needs. A fitness center, laundry facilities, and 24-hour front desk service round out the offerings, ensuring guests have essential services available around the clock.

The location puts guests within a 5-minute drive of the Big E fairgrounds and Olympia Ice Center. The Josiah Day House, Springfield Amtrak station, and the Quadrangle are nearby, while Holyoke Mall is 2.9 miles away and Eastern States Exposition is 3.9 miles away. This positioning makes the hotel convenient for visitors attending events at these venues or exploring the greater Springfield area.

Guest rating breakdown
Cleanliness 3.5
Comfort 3.7
Service 3.9
Condition 3.2
Amenities 3.3
Location 2.0
Neighborhood 2.0
Fees and extras
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Refundable incidentals deposit: USD 100 per accommodation, per stay Breakage deposit: USD 250 per stay A damage deposit of USD 100 will be collected before check-in. We have included all charges provided to us by the property. Pet fee: USD 35 per pet (varies based on length of stay) Service animals are exempt from fees Rollaway bed fee: USD 12.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Tax ID - C0009643250
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Pet policy
  • Hotel allowed minimum of 2 pets per room, not more then 85 lbs each. Hotel charge $25 for pet weigh less then 30 lbs and over 30 lbs its $35 for the entire stay of 7 days or less.
Know before you go
  • The seasonal pool will be open from June to September.
  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Frequently asked questions

What are the check-in and check-out times?
Check-in starts at 3:00 PM - anytime. Check-out is by 11:00 AM.
Are taxes and fees included in the price?
Yes. Every total shown includes taxes and fees, and we never add a booking fee. Resort fees, where a hotel charges them, are collected at the property.
Can I cancel my booking?
Free cancellation is available on at least one rate for these dates. Each room card says whether that rate includes it before you book.
Is Quality Inn West Springfield pet-friendly?
Yes — this property accepts pets. Charges and restrictions vary, so check the pet policy under Property details or call us before you book.

Something else? Call us any time on +1 (833) 311-3855 .

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