What are the check-in and check-out times?

Check-in starts at 4:00 PM - anytime. Check-out is by 12:00 PM.

Are taxes and fees included in the price?

Yes. Every total shown includes taxes and fees, and we never add a booking fee. Resort fees, where a hotel charges them, are collected at the property.

Is Shangri-La Toronto pet-friendly?

Yes — this property accepts pets. Charges and restrictions vary, so check the pet policy under Property details or call us before you book.

Independent travel site · All-in Pricing Independent travel site — search 100,000+ hotels in one go

Live rates & availability All-in Pricing

Book by phone +1 (833) 311-3855

Call Find a hotel

5-star hotel Pet friendly

Shangri-La Toronto

Name: Shangri-La Toronto
Address: 188 University Avenue, Toronto, ON, M5H 0A3, CA
Price range: USD 484.6+
Rating: 4.8

188 University Avenue, Toronto, ON

4.8

Exceptional 1,373 guest reviews

Add dates to see rooms and ratesAdd your dates to see rooms, rates and what's still available

Rates at this hotel change by night

Recently from$485 / night

Choose your room

Great valueLowest total

34 photos

Deluxe King Room

king

Today's low rate

Rate needs datesTotals change by night

Standard rate

11 photos

Executive Room 2 Queen Beds

queen

Rate needs datesTotals change by night

Standard rate

34 photos

Premier King Room

king

Rate needs datesTotals change by night

Standard rate

32 photos

1 Bedroom Suite

suite

Rate needs datesTotals change by night

Standard rate

Executive Twin Beds

single

Rate needs datesTotals change by night

No dates yetRecently from $485 / night

All-in pricing The total you see is the total you pay.

Fast booking Search, compare, and book in seconds.

Secure checkout Encrypted payment, instant confirmation.

Help, 24/7 Real agents at +1 (833) 311-3855.

Where you'll be in Toronto, ON

188 University Avenue, Toronto, ON

Nearby

Four Seasons Centre: 0.2 mi
Royal Alexandra Theatre: 0.3 mi
Downtown Toronto: 0.3 mi
Roy Thomson Hall: 0.4 mi
Princess of Wales Theatre: 0.4 mi
Nathans Philips Square: 0.4 mi
Toronto City Hall: 0.5 mi

What's included

Laundry
Childcare
Pool
Free Wi-Fi
Bar & Lounge
Hot Tub
Indoor Pool
Gym
Airport Shuttle
Breakfast
Conference Room
Spa

All 58 amenities

Property Services

Dry cleaning/laundry service
Multilingual staff
Wedding services
Luggage storage
Express check-out
24-hour front desk
ATM/banking
Concierge services
Professional property host/manager

Family

Babysitting or childcare (surcharge)
No cribs (infant beds) available
No rollaway/extra beds available

Pool & Spa

Swimming pool
Number of hot tubs - 1
Number of indoor pools - 1
Spa treatment room(s)
Full-service spa
Spa services on site
Sauna
Steam room
Free pool cabanas

Internet

Free WiFi
Internet access in public areas - high speed

Food & Drink

Number of bars/lounges - 1
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Number of restaurants - 1

Accessibility

Braille or raised signage
Assistive listening devices available
Wheelchair accessible parking
No accessible airport shuttle
Wheelchair-accessible on-site restaurant
Elevator
Wheelchair accessible (may have limitations)
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible public washroom

Things to Do

Fitness classes on site
Garden
24-hour fitness facilities
Terrace

Parking & Transport

Airport transportation (surcharge)
Valet parking (surcharge)

Business

Banquet hall
Ballroom
Meeting rooms
Business center
Conference space
24-hour business center

Policies

Smoke-free property

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Property details

Check-in4:00 PM - anytime

Check-out12:00 PM

About Shangri-La Toronto

Shangri-La Toronto is a 5-star hotel in the heart of downtown Toronto. The property offers a full-service bar and lounge, breakfast service, a business center, conference facilities, childcare services, and electric vehicle charging. The hotel's location on Queen Street West puts guests within walking distance of the city's main retail and entertainment district.

The property sits 0.5 miles from CF Toronto Eaton Centre and 0.6 miles from Scotiabank Arena. The Metro Toronto Convention Centre is a 9-minute walk away. The Royal Alexandra Theatre and Four Seasons Centre for the Performing Arts are nearby, making the hotel convenient for visitors attending performances or events downtown.

This central position works well for both leisure and business travelers. The proximity to shopping, dining, and cultural venues on Queen Street West, combined with easy access to the convention center and arena, makes Shangri-La Toronto practical for conferences, entertainment outings, and extended city stays.

Guest rating breakdown

Cleanliness 4.9

Comfort 4.9

Service 4.9

Condition 4.8

Amenities 4.8

Fees and extras

Fee for full breakfast: approximately CAD 56 for adults and CAD 56 for children Airport shuttle fee: CAD 238 per vehicle (one-way, maximum occupancy 4) Valet parking fee: CAD 68 per night (in/out privileges) Pet fee: CAD 125 per accommodation (varies based on length of stay) Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Know before you go

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Frequently asked questions

What are the check-in and check-out times?: Check-in starts at 4:00 PM - anytime. Check-out is by 12:00 PM.
Are taxes and fees included in the price?: Yes. Every total shown includes taxes and fees, and we never add a booking fee. Resort fees, where a hotel charges them, are collected at the property.
Is Shangri-La Toronto pet-friendly?: Yes — this property accepts pets. Charges and restrictions vary, so check the pet policy under Property details or call us before you book.

Something else? Call us any time on +1 (833) 311-3855 .

Rooms from $485/night

Pick your dates for exact pricing and availability.

Choose your room Call +1 (833) 311-3855