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2.5-star hotel

SureStay Hotel by Best Western Santa Cruz

516 Water St, Santa Cruz, CA
3.3
Pleasant 1,005 guest reviews
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1 King Bed (1 of 14)
1 King Bed (2 of 14)
1 King Bed (3 of 14)
1 King Bed (4 of 14)
1 King Bed (5 of 14)
1 King Bed (6 of 14)
1 King Bed (7 of 14)
1 King Bed (8 of 14)
1 King Bed (9 of 14)
1 King Bed (10 of 14)
1 King Bed (11 of 14)
1 King Bed (12 of 14)
1 King Bed (13 of 14)
1 King Bed (14 of 14)
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1 King Bed

king
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Queen Bed Accessible (1 of 17)
Queen Bed Accessible (2 of 17)
Queen Bed Accessible (3 of 17)
Queen Bed Accessible (4 of 17)
Queen Bed Accessible (5 of 17)
Queen Bed Accessible (6 of 17)
Queen Bed Accessible (7 of 17)
Queen Bed Accessible (8 of 17)
Queen Bed Accessible (9 of 17)
Queen Bed Accessible (10 of 17)
Queen Bed Accessible (11 of 17)
Queen Bed Accessible (12 of 17)
Queen Bed Accessible (13 of 17)
Queen Bed Accessible (14 of 17)
Queen Bed Accessible (15 of 17)
Queen Bed Accessible (16 of 17)
Queen Bed Accessible (17 of 17)
17 photos

Queen Bed Accessible

queen
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Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (1 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (2 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (3 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (4 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (5 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (6 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (7 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (8 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (9 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (10 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (11 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (12 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (13 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (14 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (15 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (16 of 17)
Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast (17 of 17)
17 photos

Access1queenmobilityaccessrollinshowermicrowaveandrefrigeratornosmokcontinentalbreakfast

queen
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2 Double Beds Accessible (1 of 8)
2 Double Beds Accessible (2 of 8)
2 Double Beds Accessible (3 of 8)
2 Double Beds Accessible (4 of 8)
2 Double Beds Accessible (5 of 8)
2 Double Beds Accessible (6 of 8)
2 Double Beds Accessible (7 of 8)
2 Double Beds Accessible (8 of 8)
8 photos

2 Double Beds Accessible

double
Rate needs datesTotals change by night
Standard rate
2 Queen Beds (1 of 17)
2 Queen Beds (2 of 17)
2 Queen Beds (3 of 17)
2 Queen Beds (4 of 17)
2 Queen Beds (5 of 17)
2 Queen Beds (6 of 17)
2 Queen Beds (7 of 17)
2 Queen Beds (8 of 17)
2 Queen Beds (9 of 17)
2 Queen Beds (10 of 17)
2 Queen Beds (11 of 17)
2 Queen Beds (12 of 17)
2 Queen Beds (13 of 17)
2 Queen Beds (14 of 17)
2 Queen Beds (15 of 17)
2 Queen Beds (16 of 17)
2 Queen Beds (17 of 17)
17 photos

2 Queen Beds

queen
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Where you'll be in Santa Cruz, CA

516 Water St, Santa Cruz, CA

Nearby

Town Clock
0.7 mi
Mission Santa Cruz
0.9 mi
Downtown Santa Cruz
0.9 mi
Pacific Garden Mall
1 mi
Santa Cruz Beach Boardwalk
1.7 mi
Cocoanut Grove
1.8 mi
Main Beach
1.9 mi

What's included

All 23 amenities

Parking & Transport

  • Uncovered parking
  • Free RV, bus, truck parking
  • Free self parking

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • No elevators

Food & Drink

  • Vending machine
  • Free breakfast
  • Free continental breakfast

Property Services

  • Express check-out
  • 24-hour front desk
  • Television in common areas
  • Change of towels (on request)
  • Professional property host/manager

Pool & Spa

  • Pool umbrellas
  • Number of outdoor pools - 1
  • Outdoor seasonal pool

Internet

  • Free WiFi

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Property details

Check-in3:00 PM - anytime
Check-out11:00 AM
About SureStay Hotel by Best Western Santa Cruz

SureStay Hotel by Best Western Santa Cruz is a 2.5-star property in the heart of Santa Cruz, California. The hotel provides straightforward accommodations with complimentary breakfast included each morning, 24-hour front desk service, and free parking on-site. A seasonal outdoor pool is available for guest use, and all rooms are non-smoking.

The property sits within walking distance of downtown Santa Cruz, placing it near the Town Clock and Mission Santa Cruz. Santa Cruz Beach Boardwalk is a 4-minute drive away, while the University of California, Santa Cruz campus is about 6 minutes by car. Capitola Beach lies 4.9 miles south, and the quirky hillside attraction Mystery Spot is 3.1 miles away.

The central location makes the hotel practical for visitors exploring the Boardwalk, attending UCSC events, or accessing Santa Cruz's downtown shops and dining. The included breakfast and free parking reduce incidental costs for budget-conscious travelers.

Guest rating breakdown
Cleanliness 3.4
Comfort 3.2
Service 3.6
Condition 3.2
Amenities 3.3
Location 4.7
Neighborhood 3.7
Value 2.5
Fees and extras
  • You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Refundable incidentals deposit: USD 100 per stay We have included all charges provided to us by the property. Early check-in is available for a fee (subject to availability) Rollaway bed fee: USD 30.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Masks are required at the property for guests without COVID-19 vaccination
  • An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Pet policy
  • Pets not accepted.
Know before you go
  • The seasonal pool will be open from March to October.
  • Pool access available from 9 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.
  • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

Frequently asked questions

What are the check-in and check-out times?
Check-in starts at 3:00 PM - anytime. Check-out is by 11:00 AM.
Are taxes and fees included in the price?
Yes. Every total shown includes taxes and fees, and we never add a booking fee. Resort fees, where a hotel charges them, are collected at the property.

Something else? Call us any time on +1 (833) 311-3855 .

Rooms from $134/night

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